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SON Partners Online Merchants To Combat Substandard Goods
The standards body opined that the move was apt to checkmate activities of unscrupulous dealers who would want to take advantage of online platforms to make Nigeria a dumping ground for substandard goods.
Mrs Mosunmola Samuel, the Head of Department, Consumer Complaint of SON, made this known to newsmen in Lagos
Mrs Mosunmola Samuel, the Head of Department, Consumer Complaint of SON, made this known to newsmen in Lagos
According to her, e-commerce is sophisticated and dynamic which in turn makes it difficult to track substandard goods since most of these dealers do not have warehouses or fixed addresses.
She said as a result of this, SON’s partnership with online traders would help to track down dealers who would want to abuse online platforms to sell their substandard wares, while urging consumers to always report to SON whenever they had issues with products bought both online and at the physical markets.
“Most of these online dealers import their products as personal effects as the growth of e-commerce in the Nigerian community is becoming huge and many steps have been taken for its promotion, but there are still lots to be done to make it operate in accordance with standards in the country.
“This is why we are working assiduously on partnering with online merchants to ensure that Nigeria is not a destination for substandard goods,” she said.
“We get the feedback through the head of our public relations and follow up with directives to online merchants to stop sales of such product immediately we get a complaint and they will pull it down.
“You know with online marketing, you dont need to have a shop or selling bulk, all you need is just a handfull of those products and you are already in business.”
She pointed out that e-commerece consumers could get their products from overseas as personal effects and you know in such areas, SON could not directly stop the importation until the products imported as personal products were brought online for sell to Nigerian consumers.
Independence Ng
Independence Ng
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